Privacy Policy

ivathorilques Financial Education Platform

Last Updated: March 15, 2025

Information We Collect

ivathorilques collects various types of information to provide you with comprehensive financial education services. We're committed to transparency about what data we gather and how we use it.

Personal Information

Name, email address, phone number, postal address, and professional background details you provide during registration and course enrollment.

Learning Data

Course progress, quiz results, assignment submissions, participation in forums, and educational preferences to personalize your learning experience.

Technical Information

IP address, browser type, device information, operating system, and website usage patterns collected through cookies and similar technologies.

We collect this information when you register for our programs, interact with our platform, communicate with our support team, or engage with our educational content. All data collection complies with Australian Privacy Principles under the Privacy Act 1988.

How We Use Your Information

Your information enables us to deliver exceptional financial education experiences tailored to your learning goals. Here's how we put your data to work:

  • Providing access to courses, resources, and educational materials
  • Personalizing learning recommendations based on your progress and interests
  • Communicating about course updates, new programs, and educational opportunities
  • Processing payments and managing your account and subscriptions
  • Analyzing platform usage to improve our educational offerings
  • Providing customer support and responding to your inquiries
  • Ensuring platform security and preventing fraud
  • Complying with legal obligations and regulatory requirements in Australia

Educational Purpose: We never sell your personal information to third parties. Our data usage focuses exclusively on enhancing your learning experience and maintaining our platform's educational quality.

Data Sharing and Disclosure

ivathorilques maintains strict controls over information sharing. We only share your data in specific circumstances that directly support your educational journey or fulfill legal requirements.

Service Providers: We work with trusted third-party service providers who assist with payment processing, email communications, platform hosting, and educational content delivery. These partners are contractually bound to protect your information and use it solely for providing services to ivathorilques.

Educational Partners: When you enroll in courses that feature guest instructors or collaborative content, we may share relevant learning progress with these educational partners to ensure continuity of instruction and appropriate credentialing.

Legal Requirements: We may disclose information when required by Australian law, court orders, or regulatory authorities. This includes compliance with tax reporting requirements and anti-money laundering regulations applicable to financial education providers.

Business Transfers: In the event of a merger, acquisition, or sale of ivathorilques's assets, your information may be transferred as part of that transaction. You would be notified of any such change in ownership or control.

Your Privacy Rights

Under Australian privacy laws, you have significant control over your personal information. We've made exercising these rights straightforward and accessible.

Access Your Data: Request a copy of all personal information we hold about you, including learning records and account details. We'll provide this within 30 days of your request.
Correct Information: Update or correct any inaccurate or outdated information in your profile or learning records through your account settings or by contacting us directly.
Delete Your Account: Request deletion of your personal information, though some data may be retained for legal compliance or legitimate business purposes as permitted by law.
Restrict Processing: Limit how we use your information while maintaining your access to educational content and services you've purchased.
Data Portability: Receive your learning records and account information in a structured, commonly used format that you can transfer to another service provider.

To exercise any of these rights, contact our privacy team using the details provided below. We'll verify your identity and respond to your request within the timeframes required by Australian law.

Data Security and Protection

Protecting your information is fundamental to our operations. ivathorilques employs multiple layers of security to safeguard your personal and learning data against unauthorized access, alteration, or disclosure.

Technical Safeguards: We use industry-standard encryption for data transmission and storage, secure server infrastructure with regular security updates, and multi-factor authentication for administrative access. Our platform undergoes regular security audits and vulnerability assessments.

Administrative Controls: Access to personal information is limited to authorized personnel who require it for their job functions. All staff receive privacy training, and we maintain strict policies governing data handling and access controls.

Physical Security: Our servers are housed in secure data centers with controlled access, environmental monitoring, and backup power systems. We maintain detailed logs of all access to our systems.

Security Incident Response

In the unlikely event of a data breach, we'll notify affected users and relevant authorities within the timeframes required by Australian law, typically within 72 hours of becoming aware of the incident.

Data Retention and Deletion

ivathorilques retains your information only as long as necessary to provide educational services and comply with legal obligations. Our retention practices balance your privacy interests with educational continuity and regulatory requirements.

Active Accounts: While your account remains active, we retain all necessary information to provide continuous access to your courses, track learning progress, and maintain your educational records.

Inactive Accounts: Accounts that remain inactive for more than three years may have certain data archived or deleted, though core educational records are preserved to verify completed coursework and issued certificates.

Legal Requirements: Some information must be retained for longer periods to comply with Australian business records requirements, tax obligations, and financial services regulations. This typically includes payment records and completion certificates.

Deletion Process: When data is scheduled for deletion, we use secure methods to ensure information cannot be recovered. This includes overwriting storage media and destroying physical records according to industry best practices.

Cookies and Tracking Technologies

Our platform uses cookies and similar technologies to enhance your learning experience and analyze platform usage. You have control over these technologies through your browser settings and our cookie preferences.

Essential Cookies: These are necessary for platform functionality, including maintaining your login session, remembering your course progress, and ensuring security features work properly. These cookies cannot be disabled without affecting platform functionality.

Analytics Cookies: We use these to understand how users interact with our platform, which courses are most popular, and where users might be experiencing difficulties. This helps us improve our educational offerings.

Preference Cookies: These remember your settings and preferences, such as language selection, course display options, and notification preferences, making your experience more personalized.

You can manage cookie preferences through your browser settings or our cookie consent tool available in your account dashboard. Note that disabling certain cookies may affect platform functionality and your learning experience.

International Data Transfers

While ivathorilques operates primarily within Australia, some of our service providers may process data internationally. We ensure appropriate safeguards protect your information regardless of where it's processed.

Adequacy Decisions: When transferring data to countries recognized by Australia as having adequate privacy protections, we rely on these adequacy decisions to ensure continued protection of your information.

Contractual Safeguards: For transfers to other countries, we implement standard contractual clauses and additional security measures to ensure your data receives equivalent protection to what it would receive in Australia.

Service Provider Agreements: All international service providers must contractually commit to protecting your information according to Australian privacy standards and are subject to regular audits of their privacy practices.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. Any significant changes will be communicated clearly and in advance.

Notification Process: We'll notify you of material changes through email, prominent notices on our platform, or direct communication if the changes significantly affect how we handle your information.

Continued Use: Your continued use of ivathorilques's services after we post changes constitutes acceptance of the updated policy. If you disagree with changes, you may close your account, though some information may be retained as described in our retention policy.

Policy Archive: Previous versions of this policy are available upon request, allowing you to review how our privacy practices have evolved over time.

Privacy Contact Information

For questions about this privacy policy or to exercise your privacy rights:

Email: privacy@ivathorilques.com

Phone: +61 400 382 632

Mail: Privacy Officer
ivathorilques Financial Education
4 Morrow St, Wagga Wagga NSW 2650
Australia

We aim to respond to all privacy inquiries within 5 business days and resolve requests within 30 days as required by Australian privacy law.